Terms & Conditions

Terms and Conditions for SATWIK UNIVERSE PRIVATE LIMITED

Introduction

Welcome to SATWIK UNIVERSE PRIVATE LIMITED ("Company," "we," "us," or "our"). These Terms and Conditions ("Terms") govern your access to and use of our website and online platform (the "Website"), which offers a range of cleaning products for home, personal, and industrial use. These Terms apply to all users, customers, and visitors of the Website. By accessing or using our Website and services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our services.

Company Information

  • Company Name: SATWIK UNIVERSE PRIVATE LIMITED
  • CIN: U81299RJ2025PTC103879
  • PAN: ABQCS5712H
  • TAN: JPRS32385D
  • GSTIN: 08ABQCS5712H1ZZ
  • Type: Private Limited Company
  • Nature of Business: E-Commerce sale of cleaning products for home, personal, and industrial use
  1. Eligibility

You must be at least 18 years old or the age of majority in your jurisdiction to use our Website and make purchases. By using the Website, you represent and warrant that you meet these eligibility requirements.

  1. Account Registration
  • To purchase products, you may be required to create an account.
  • You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
  • You agree to provide accurate, current, and complete information during registration and to update it as necessary.
  1. Products and Orders
  • Product descriptions, images, prices, and availability are subject to change without notice.
  • The Company reserves the right to accept or reject any order at its sole discretion.
  • Orders are confirmed only after full payment is received and the order is acknowledged by us via email or SMS.
  1. Pricing, Payment, and Taxes
  • Prices are displayed in Indian Rupees (INR) including applicable taxes unless stated otherwise.
  • Payment methods include credit/debit cards, net banking, UPI, and other options offered by the payment gateway.
  • You are responsible for paying all applicable taxes (GST, etc.) as per Government of India regulations.
  • All payment details provided must be accurate and authorized by you.
  • We reserve the right to cancel any order in case fraudulent or unauthorized payment is detected.
  1. Shipping, Delivery, and Returns
  • Shipping will be done as per the information provided during purchase. Delivery timelines may vary based on location and circumstances beyond our control.
  • Risk of loss and title for items pass to you upon delivery to the carrier.
  • Please refer to our [Return Policy] for detailed information on returns, exchanges, and cancellations.
  1. Refunds and Cancellations
  • Refunds, if applicable, will be processed via the original payment method within a reasonable time as per our [Refund Policy].
  • Orders can only be canceled before dispatch. Once shipped, cancellations will not be accepted.
  1. User Conduct
  • You agree not to use the Website for any unlawful, fraudulent, or abusive purpose.
  • Do not impersonate any person or entity, or provide false information.
  • Do not attempt to gain unauthorized access to the Website, other user accounts, or computer systems.
  1. Intellectual Property
  • All content, including text, images, logos, designs, and trademarks, is the property of SATWIK UNIVERSE PRIVATE LIMITED or its licensors.
  • Unauthorized use, reproduction, or distribution is prohibited.
  1. Limitation of Liability
  • The Company is not liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Website or products.
  • Our liability is limited to the amount paid by you for the specific product purchased.
  1. Privacy
  • Your privacy is important to us. Please review our [Privacy Policy] to understand how we collect, use, and safeguard your information.
  1. Indemnification

You agree to indemnify, defend, and hold harmless SATWIK UNIVERSE PRIVATE LIMITED and its affiliates, officers, directors, employees, and agents from any claims, losses, damages, liabilities, and expenses arising from your violation of these Terms or misuse of the Website.

  1. Governing Law and Jurisdiction

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts located in Rajasthan, India.

  1. Changes to Terms

The Company reserves the right to update or modify these Terms at any time without prior notice. Continued use of the Website constitutes acceptance of the revised Terms.

  1. Customer Support & Contact

For questions, complaints, or support, contact:
SATWIK UNIVERSE PRIVATE LIMITED
A-402, Chordias Utsav, PNO-GH2 Shiv Vihar Yojna, Masarovar, Jaipur 302020
Email: Satwikuniverse@gmail.com
Phone: +91 96725 33155

By using our Website and services, you agree to abide by these Terms and Conditions. Please review them regularly for updates.