Privacy Policy

Privacy Policy

Effective Date: 03/06/2025

SATWIK UNIVERSE PRIVATE LIMITED (“we”, “us”, “our”, or “Company”) is committed to protecting your personal information and your right to privacy. This Privacy Policy describes how we collect, use, protect, and share information about you when you visit or make a purchase from our website and related services (the “Website”).

  1. Information We Collect
  2. Personal Information

We collect information provided by you, such as:

  • Name
  • Contact information (address, email, phone number)
  • Billing and shipping information
  • Account login credentials (if you register an account)
  • Payment details (processed securely by third-party payment gateways, not stored by us)
  1. Automatically Collected Information

We may automatically collect certain information when you visit our Website, such as:

  • IP address
  • Browser type, device type, access times
  • Pages visited and actions taken on our Website
  • Device and usage information via cookies and similar technologies
  1. Communications

We may store messages, emails, or other communications that you send to us for record and internal purposes.

  1. Use of Your Information

We use your information for the following purposes:

  • To process and fulfill orders placed on the Website
  • To communicate with you regarding orders, promotions, or inquiries
  • To improve and optimize our Website and user experience
  • For marketing purposes (only if you have opted in)
  • To detect, prevent, or address fraud or security issues
  • To comply with legal and regulatory requirements
  1. Sharing Your Information

We may share your information only as described below:

  • Vendors and Service Providers:Trusted partners including payment gateways, couriers, IT providers, and analytics tools for order fulfillment and Website operations
  • Legal Requirements:Government authorities or law enforcement when required by law or to protect our rights
  • Business Transfers:Your information may be transferred in connection with a merger, acquisition, or sale of assets

We do not sell or rent your personal data to third parties for marketing or commercial purposes.

  1. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Manage your session and cart
  • Analyze Website traffic and user behavior
  • Customize your shopping experience

Most browsers allow you to control cookies through settings. Disabling cookies may impact website functionality.

  1. Data Security

We use industry-standard security practices to safeguard your personal information. However, no online platform can guarantee absolute security.

  1. Your Rights

Subject to Indian laws, you have certain data privacy rights:

  • Access:Request a copy of your stored personal information
  • Correction:Ask us to amend inaccurate information
  • Withdrawal:Opt out of marketing communications at any time
  • Erasure:Request deletion of your data (where legally permissible)

To exercise your rights, contact us using the details below.

  1. Data Retention

We retain your personal information as long as necessary to fulfill your orders, provide services, resolve disputes, or comply with legal requirements.

  1. Children’s Privacy

Our Website is not intended for use by children under 18 years. We do not knowingly collect personal information from minors.

  1. Updates to This Policy

We may review and update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Please review periodically.

  1. Contact Us

For questions, concerns, or requests regarding your privacy, contact:

SATWIK UNIVERSE PRIVATE LIMITED
A-402, Chordias Utsav, PNO-GH2 Shiv Vihar Yojna, Masarovar, Jaipur 302020
Email: Satwikuniverse@gmail.com
Phone: +91 96725 33155

By using our Website and services, you agree to this Privacy Policy.